Privacy Policy

1. Who We Are

Wandsworth Waste operates at www.wandsworthwaste.co.uk. We provide waste collection and rubbish removal booking services for homes, offices and trade customers across London and South West London.

When you use the Wandsworth Waste website or booking system, you trust us with your personal information. This policy explains what data we collect, how we use it and your rights.

2. Data We Collect

We may collect the following categories of personal data:

• Name and contact details (email, phone number)
• Collection address and postcode
• Booking and payment information
• Photos uploaded in connection with bookings
• Communications you send to us
• Website usage data (via cookies and analytics)

3. How We Use Your Data

We use your personal data to:

• Process and manage your waste collection bookings
• Communicate with you about your booking or enquiry
• Process payments securely
• Improve our website and services
• Comply with legal and regulatory obligations

4. Data Sharing

We do not sell your personal data. We may share data with:

• Our collection operations team to fulfil bookings
• Secure payment processors
• IT service providers operating under data protection agreements
• Legal authorities where required by law

5. Data Retention

We retain booking and contact data for as long as is necessary to fulfil services and meet legal obligations. You may request deletion of your data by contacting us.

6. Your Rights

Under UK GDPR, you have the right to access, correct, delete or restrict processing of your personal data. To exercise these rights, contact us using the details on our Contact page.

7. Cookies

We use cookies and similar technologies to operate the website and improve your experience. You can manage cookie preferences through your browser settings.

8. Contact

For privacy enquiries, please contact us via our Contact page.